30 September 2009

Customer Service - Part 1

I believe that the more one focuses on customer service and continually en grains service excellence in their daily habits both professionally and personally it will become more natural if it wasn't already. But, this is just picking the low hanging fruit, of course the more you do something the easier it becomes.

For those that think customer service is only for those with a job titled 'customer service' or in a support capacity you are dead wrong. Everyone is in the business of customer service. Whether it be a client from work, your boss, a co-worker, a subordinate, or even your family, one should always be providing the highest level of service that they can. Anything less is simply displaying laziness. If you continue to put the effort in you will be surprised at how others adapt and to see the morale change.

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